1. What types of files do I need to provide for laser engraving?
We prefer high-resolution vector files such as .AI, .EPS, or .SVG to ensure the crispest possible engraving. However, we can also work with high-quality .JPG or .PNG files. If you aren't sure about your file quality, our design team will review it during your initial consultation.
2. Can I provide my own items for engraving?
Absolutely! While we offer a curated selection of premium tech accessories and goods, we are happy to engrave compatible items provided by our clients. Please contact us first to ensure the material is safe and suitable for our laser equipment.
3. What is the typical turnaround time for custom orders?
For individual items, we typically complete orders within 2-3 business days. Bulk corporate orders or complex product sourcing requests may take longer depending on volume. We always provide an estimated completion date with your quote.
4. Do you offer discounts for bulk or wholesale orders?
Yes, we offer competitive tiered pricing for bulk laser engraving and wholesale product sourcing. Whether you are looking for corporate gifts or inventory for your own retail shop, contact us at support@kcmtradingllc.com for a custom quote.
5. Do you ship internationally?
Currently, we ship all customized items and sourced products across the United States. For international sourcing inquiries, please reach out to us directly to discuss specific logistics and customs requirements.
6. Where are you located for local pick-up?
We are proudly based in New Jersey. Local clients have the option to drop off items or pick up their completed orders at our facility to save on shipping costs.
